Refund Policy for Glocodemy
Last Updated: [March 2025]
At Glocodemy, we strive to provide high-quality online courses and learning experiences. This Refund Policy outlines the conditions under which refunds may or may not be issued.
1. No Refund Policy
All course purchases on Glocodemy are final and non-refundable once payment is made. We do not offer refunds for:
- Change of mind after purchase
- Inability to complete a course
- Dissatisfaction with course content
- Wrong course selection by the user
2. Refunds for Technical Issues
Refunds may be granted only in the following cases:
- Payment was deducted but course access was not granted
- Major technical issues on our platform that prevent learning (verified by our technical team)
- Duplicate payment for the same course
To request a refund, users must:
- Email us at info@glocodemy.com within 48 hours of payment.
- Provide transaction details and a clear explanation of the issue.
- Allow 5-7 business days for our team to review and process the refund if eligible.
3. Exceptions & Special Cases
- If a course is discontinued due to unforeseen circumstances, affected users may receive a refund or credit towards another course.
- Course transfers or credits may be offered at Glocodemy’s discretion but are not guaranteed.
4. Contact for Refund Requests
📧 Email: info@glocodemy.com